AMERICAN CONSULATE GENERAL

AMERICAN CONSULATE GENERAL

CIUDAD JUAREZ, CHIHUAHUA MEXICO

IMMIGRATION VISA INFORMATION

FAX: 011-52-16-16-90-27 or 16-93-88

E-Mail: cdjimmigrantvisas@state.gov

IMMIGRANT VISA SECTION CHIEF: Michael Regan

DEPUTY IV CHIEF: Santiago M. Burciaga

HOURS OF OPERATION: Monday through Friday 8:00 a.m. to 4:45p.m.

GENERAL PUBLIC TELEPHONE IMMIGRANT VISA INFORMATION:

M-F 8:00 To 4:30p.m.

The number to call from the U.S. in 1-900-225-5520. Calls are charged to the caller at the rate of US$1.00 (one dollar) per minute, with a maximum charge of $20.00. This number is only accessible from the U.S.

The number to call from Mexico is 01-900-849-7474. Calls are charged to the caller at the rate of Mexico $10.00 (ten pesos) per minute, with a maximum charge of $200.00 pesos. This number is only accessible from Mexico.

GENERAL PUBLIC INFORMATION BOOTH: M-F 8:00 a.m. to 4:00 PM

CONGRESSIONAL LIAISONS: 1. Anna Sanchez Perea 2. Lucille Ochoa 3. Deborah Kay. Telephonic Congressional inquiries are taken throughout the day via telephone number 011-52--16-11-30-00.

Immigrant visa applicants are allowed into Consulate compounds at 7:00a.m. for those with 8:00 a.m. appointments, 9:45a.m. for those with 10:00am appointments, and 11:15a.m. for those with 11:30a.m. appointments.

Refusal cases from previous days are taken between 8:00a.m. and 10:00a.m. Monday through Friday.

IMMIGRANT VISA FEES: $260.00 (USDLLS per applicant for IV interview
$65.00 USDLLS per applicant for visa issuance

MEDICAL EXAM FEES: $100.00 USDLLS plus tax for adults
$45.00 USDLLS plus tax for children 14 and under

IMMUNIZATION FEES: From $30.00 to $200.00 USDLLS

Visa. Mastercard. Discover and American Express are accepted.

Consulate General of the

United States of America

Tijuana, Mexico

MAKING APPOINTMENTS FOR NONIMMIGRANT VISA INTERVIEWS

"Please note, landed immigrants in Canada who are citizens of British Commonwealth Countries or the Republic of Ireland may qualify to apply for their visa directly at the port of entry with U.S. Immigration and Naturalization.

All other NIV applicants require an appointment to apply for a U.S. visa at the American Consulate General in Tijuana. Applicants are advised that having a visa appointment does not guarantee issuance of a visa.

The applicant must pay the application fee in advance at a branch of the Banco Banamex, in pesos (Mexican Currency). The bank will issue a receipt which must be presented at the time of the visa interview.

If going to the U.S. for a short visit, you may qualify under the Visa Waiver Pilot Program, which allows citizens of certain countries to enter the U.S. without getting a visitor visa.

IF YOU WISH TO VERIFY THAT AN APPOINTMENT IS OR IS NOT REQUIRED OR FOR THIS TYPE OF INQUIRY, PLEASE CALL THE VISA INFORMATION LINE AT 1-900-451-6663 (from Canada) or 1-900-656-2222 (from the U.S.) TO SPEAK TO A LIVE OPERATOR OR 1-900-451-6330 (from Canada only) FOR RECORDED INFORMATION. YOU WILL BE CHARGED A PER MINUTE CHARGE FOR INQUIRIES.

To make an appointment you must call a pay-per-minute phone service or pay a flat fee using the Internet. The service is available between 7:00 a.m. and 10:00 p.m. Eastern Time, Monday through Friday.

From the U.S. call: 1-900-443-3131 (charged to your regular phone bill)
From Canada call: 1-900-451-2778 (charged to your regular phone bill)
Internet: www.nvars.com (must be charged to a credit card)

(Note: some offices, homes, and all pay phones are set to block calls to 900 numbers. In these situations, you will need to charge the call to your credit card by dialing 1-888-840-0032.)

Consulate General of the

United States of America

Tijuana, Mexico

THE SYSTEM:

The appointment system will prompt you to enter the numbers only of the main applicant's passport number. The system assigns a reference number which is used in all future transactions (please write it down!).

Here are the main selection to choose from:

To review your personal appointment status, press 1.
To reserve a visa appointment press 2. (an operator cannot book an appointment for you)
To cancel your visa appointment, press 3. (or you may call 1-888-611-6676 to cancel)
To hear general information, press 5. (provides the Visa Information line numbers given above)
To speak with an operator, press 6.
To return to the main selections at any time during your call, press the star key.
To end your call, press 7.
To hear these options, again, press 8.

After you have pressed 2 to reserve a visa appointment, there are more selections to choose from:

To hear the earliest appointment available in each city, press 1.
To choose a specific day and hear which city has it available, press 2.
To choose a specific consulate, press 3. (Choose this option if you wish to choose a specific City)

After you have pressed 3 to choose a specific consulate, choose the city:

For Vancouver (British Colombia), press 01.
For Toronto (Ontario), press 02.
For Montreal (Quebec), press 03.
For Calgary (Alberta), press 04
For Halifax (Nova Scotia), press 05.
For Ottawa (Ontario), press 06.
For Quebec City (Quebec). press 07
For Ciudad Juarez (Mexico), press 08.
For Tijuana (Mexico), press 09.

Please note, new appointments are offered every business day at 7.00 a.m. PROMPT (Eastern Time).

Once an appointment has been reserved, it must be confirmed with an operator the some day before 10:00 p.m. Eastern Time. (This can be done by staying on the line after the appointment has been reserved)

CANCELLATION:

Please note if for any reason you are unable to attend your confirmed appointment, you must cancel it within 48 hours of the appointment date. Appointments may be cancelled on the toll free 1-888-611-6676 cancellation line available from both Canada and the United States. Appointments cannot be reserved on this line.

If, you have any questions or concerns, please choose the option (6) to speak with an operator.

(Note: for any inquiries regarding the 900 charges on your long distance bill or credit card bill or for clarification on a 900 line please call 1-800-714-7586. This number is available in both Canada and the United States. No other information is supplied on this line.)