U.S. INS on Complete File Review (CFR) Implementation
August 13, 1999
Memorandum for Community-Based Organization Representatives
From: William Yates
Deputy Executive Associate Commissioner
Office of Field Operations
Immigration Services Division
Subject: Complete File Review Implementation
In June, the Immigration and Naturalization Service (INS) began implementing the complete file review (CFR) process at the four service centers. We began with the Nebraska Service Center on June 14 and followed with Vermont on July 12 and California on July 26. Texas will begin on August 30. Organizations like yours are an invaluable resource to the immigrant community, and INS hopes to assist you in your efforts by keeping you apprised of changes in the naturalization process. As INS implements this new process, we anticipate that many applicants will come to your organizations with questions. For this reason, we would like to provide you with the necessary information so that you can assist these applicants whenever possible.
A large component of the naturalization reengineering effort involves improving and standardizing the way in which applications are processed. To this end, the CFR is designed to improve the efficiency of N-400 processing by ensuring that Adjudication Officers have a complete file at the time of adjudication. The CFR goals are to reduce continuations, standardize document requests, reduce scheduling of applicants whose files are not ready for interview, and assist with backlog reduction efforts. During the CFR process, a service center officer reviews the N-400 and A-file (or qualifying T-file) to identify any additional documents needed to adjudicate a case. If documents are needed, the officer will send a customized document request letter to the applicant containing a list of the documents he or she must provide to INS. A copy of this letter will also be sent to the applicant's attorney or representative if a valid G-28 was filed with the application (see attachments). While this letter will instruct applicants on where they may obtain many of the documents they need, we ask for your assistance in helping them with this process.
The INS believes that the CFR initiative is important to reducing the number of applicants whose cases are continued at the initial interview. If the documents that are needed to adjudicate a case are collected prior to or during the initial interview, adjudicators should have all the information they need to make a decision. Reducing the number of second, or even third, interviews INS conducts will allow us to complete more cases, reducing the applicants' expenses and the amount of time they spend traveling to and from INS. This will also reduce the current case backlog by freeing up more initial interview slots where second or third interviews are currently being conducted. During a pilot of the CFR concept in Summer 1998, INS experienced a nearly 30 percent decrease in continuations for the documents we requested when applicants were asked to bring the missing documents to their interview.
Initially, not all field offices will be affected by the CFR. In time, as backlogs are reduced and cases are scheduled several weeks in advance, we will expand the review to include all offices.
Thank you in advance for your assistance in helping applicants understand and comply with document requirements. I hope you and your organization are as optimistic as we are at INS about the benefits, both to applicants and to INS's backlog reduction efforts, that will result from the CFR process. If you have any further questions regarding the CFR effort, please contact Rosalina Lacot at 202/353-8209 or Lori Kurek at 202/514-0271.
U.S. Department of Justice A#: 12345678
Immigration and Naturalization Service
Naturalization Document Request
A review of your N-400: Application for Naturalization, indicates that additional information is required to process your application. Please bring this letter, all the additional information requested below, your Permanent Resident Card (Green Card), all passports, and your re-entry permit (if you have one) to your interview. Failure to do so may result in a delay of your naturalization interview or denial of your application. Your interview appointment letter will follow at a later date if you have not already received one.
Manny Nooriega
987 Ocean Drive
Long Beach CA 900023 12-Aug-99
______________________________________________________________________________________
Please bring the following to your interview BDBI
______________________________________________________________________________
Any documents in a foreign language must be accompanied by an English translation. The translator must certify that he/she is competent to translate and that the translation is accurate.
REMINDER: BRING THIS ORIGINAL LETTER WITH YOUR DOCUMENTS!!
cc: JOHNNIE COCHRAN
U.S Department of Justice A#: 12345678
Immigration and Naturalization Service
Naturalization Document Request
A review of your N-400: Application for Naturalization, indicates that additional information is required to process your application. Please bring this letter, all the additional information requested below, your Permanent Resident Card (Green Card), all passports, and your re-entry permit (if you have one) to your interview. Failure to do so may result in a delay of your naturalization interview or denial of your application. Your interview appointment letter will follow at a later date if you have not already received one.
Johnnie Cochran Re: Manny Nooriega
1234 Rodeo Drive 987 Ocean Drive
Beverly Hills, CA 90210 Long Beach CA 900023 12-Aug-99
___________________________________________________________________________________
Please bring the following to your interview BDBI
__________________________________________________________________________
Any documents in a foreign language must be accompanied by an English translation. The translator must certify that he/she is competent to translate and that the translation is accurate.
REMINDER: BRING THIS ORIGINAL LETTER WITH YOUR DOCUMENTS!!
cc: JOHNNIE COCHRAN